We received two enquiries through our official Whatsapp today. One of them was a pleasant and enjoyable conversation that we will keep in touch in the future. The other one was about the process for gender change on BNO. The enquirer learned about the service from our YouTube video, and thus reached us to know more related details.
We explained to them that we have to know the person for at least a year (according to the BNO application requirement), in which we meet face to face, before we may issue the letter for gender change on BNO. Therefore, we are not able to provide the service for the time being. So instead, we suggested seeking assistance from professionals listed on our website.
Unfortunately the enquirer was not satisfied with our reply and got back with insolent comments about our service. The contact was finally blocked for the sake of smooth and sound operation of our Whatsapp channel.
We would like to clarify that the free services we provide are in fact self-funded, meaning that they are not “free of cost”. Since we are no longer sponsored, our financial condition is turning shaky. Moreover, we did experience aggravation caused by some of our ex-volunteers, leading to a halt of many actual services.
Still, TGR has a mission to stand for and to be the support for the transgender group. However, we would like to see no abuse of our effort and devotion. We will allocate our cherished resources for the ones in need. We reserve the right to reject any service abusers.